Frequently Asked
Questions
Phase 1: Before We Break Ground
How do you handle pricing and ESTIMATIONS?
1
We provide a detailed, fixed-price quote after our initial consultation. This ensures you know exactly where your investment is going with no hidden fees or mid-project surprises.
What is included in a typical project?
2
Our quotes are comprehensive, covering everything from professional site prep and materials to the final clean-up. We’ll clearly list any exclusions, like specific landscaping or high-end appliances, right from the start.
Do you handle the permits and approvals?
3
Yes. We navigate the local Fraser Valley building codes and permit processes for you so you can stay focused on the excitement of the build.
Phase 2: During the build
How long will my project take?
1
Timelines vary based on scale, but we provide a guaranteed deadline for every project. A custom deck might take 1–2 weeks, while a new build is a multi-month commitment that we track daily.
How involved do i need to be in the decision-making?
2
We guide you through key decision points early on, like material selection and layout. Once construction begins, we handle the heavy lifting, but we provide daily updates so you’re always in the loop.
Phase 3: After the handover
What kind of warranty or guarantee do you offer?
1
Every project is backed by our 5-Star Guarantee. We stand by our craftsmanship with a 1-year warranty on all of our projects. We use premium materials and proven techniques so you can have total peace of mind that your home is solid for the long haul. Learn more about our 5-Star Standards here.